Building a Unified Platform for Efficiency and Growth
Our personal approach and understanding of this client stood out, driving us to a successful partnership developing custom software that improved team experiences and internal processes.
The objective of this digital transformation was clear: to overcome the challenges of the lack of efficiency caused by fragmented data, resulting in insufficient visibility and control — and set them up for rapid and sustainable growth.
The solution – a bespoke platform offering a unified space for key business operations that gels seamlessly with the client’s ecosystem.
The result – control over their data, speed, clarity and vision
From Data Silos to Scalable Success: A Digital Transformation Story
Since 2006, our client has been the UK’s leading organisation in representing and certifying ethnic minority businesses and self-employed professionals. They are committed to creating inclusive corporate supply chains through resilient organisations. They promote diversity, innovation, and education to build a stronger, more powerful society. Their corporate network includes Meta, Intel, Apple, Barclays, and more.Digital Transformation
We had a clear understanding of their ambition, and with the trust of their CEO, and his team, we commenced the discovery process working closely with their CTO defining the goals and objectives of this project.
This came down to laying solid foundations for a cohesive yet scalable ecosystem that grew with the business while effectively managing their data, essential for a data-driven organisation.
We began assessing their existing tools and technologies alongside the company-wide usage to identify gaps for our transformation. One of the key advantages of this partnership was our understanding of their business, having been a member of their organisation ourselves.,
Due to the collaboration between our team and theirs and the joint clarity on why this transformation was required, we were able to identify risks and potential challenges and mitigate these with the implementation of an iterative process. This allowed us to transform their business seamlessly and securely. Their digital team, alongside our expertise, was imperative in gathering requirements, planning sprints, and pivoting when needed.
Clear and consistent feedback and input from their team (who rated us 9/10 on average) helped us refine our approach. This long and meticulous process gave our client access to a bespoke business platform that was fully integrated into their ecosystem, with data flowing from multiple sources. It was also standardised and consumed by other applications and partners.
Over the year and a half of collaboration on this digital transformation, we delivered a successful and ongoing digital transformation that was both approachable and flexible.
Our client now has a comprehensive portal in which all components of their business model thrive while they become a data-driven organisation capable of retaining and sharing intelligence.
Our customers choose us because we understand their unique business needs.
They return to us because we always deliver on time and within budget.
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