Teque was approached by a charity to help with its digital transformation journey. The collaboration resulted in the revolution of their voucher distribution process.

Previously, the charity had been issuing shopping vouchers to their beneficiaries manually using spreadsheets, which was not only time-consuming but also prone to errors. Teque stepped in and digitised the entire process by creating a voucher repository and an intelligent stock forecasting system.

Now, the system automatically assigns the vouchers to the beneficiaries and distributes them via email and SMS with open and read receipts to ensure the correct vouchers have been successfully sent and received. This has saved the charity countless hours monthly, eliminated mistakes and duplications, and provided accurate reporting data.

At Teque, we believe that digital transformation can make a huge difference in streamlining processes and improving efficiency. Not only that, but we find processes like this are essential, especially with dealing with amounts of data like this one, which require a humanly impossible amount of attention to detail. We are proud to have helped this charity improve its operations, and we look forward to continuing to work with other charities and clients to help them achieve their goals.